Terms of service

These terms of use govern the use of the website luku-abi.ee/pood. By using the website you agree to these terms. The website is owned by A1M Production OÜ.

The website is a product catalogue showcase — no direct online purchases take place. Submitting an enquiry about a product does not automatically create a purchase agreement.

Contractual relationships arise only after we have confirmed the enquiry and agreed on delivery and payment terms.

We aim to keep product prices and availability up to date, but reserve the right to change them without prior notice.

All prices are in Estonian euros (€) and include VAT (24%) unless otherwise stated. Delivery costs are added according to agreement.

All website content — images, texts, logos, design — is the intellectual property of A1M Production OÜ. Copying content without written permission is prohibited. Product images belong to the respective manufacturers.

A1M Production OÜ is not liable for:

• Website interruptions
• Inaccuracies in product information resulting from manufacturer changes
• Content found at third-party links

We offer lock installation only in the regions that can be chosen in the cart. The work is done by a Luku-Abi locksmith or a partner in the chosen region; the time is agreed by phone after the order.

The list of locksmiths and their contacts is on the Locksmiths page. The locksmith is responsible for the work done; the goods are covered by these terms and the warranty.

Products from our own stock can be paid by card when ordering (Stripe). Other products — on order or price on request — are confirmed by hand, after which an invoice is emailed; nothing is charged before confirmation.

Card data is processed by the payment provider; we do not store it.

By sending an order the customer agrees to the processing of their data (name, phone, email, address) to fulfil the order and for related communication. Details: privacy policy.

These terms are governed by the law of the Republic of Estonia. Disputes are resolved in Harju County Court.

For any questions: