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Why a complex lock can take more time, even if the locksmith is experienced

Let's call the client Ilya. After losing the key, he needed an emergency opening. He expected that an experienced specialist would definitely open any…

The client's name has been changed.

Let's call the client Ilya. After losing the key, he needed an emergency opening. He expected that an experienced specialist would definitely open any lock almost instantly.

When the work took longer, the question arose:

“If the master is professional, why doesn’t this happen in five minutes?”

Because the complexity of the mechanism does not disappear anywhere from the experience of a specialist. The source material describes complex lever systems, for which a large number of internal elements and additional design features significantly increase the complexity of the work.

Speed and qualification are not the same thing

An experienced master does not necessarily work as quickly as possible. He tries to work:

  • controlled;
  • carefully;
  • with an understanding of the mechanism;
  • without unnecessary damage.

Sometimes it is the attempt to speed up the process that creates risk.

What does time depend on?

For example:

  • lock type;
  • his condition;
  • position of internal parts;
  • protective fittings;
  • door condition;
  • presence of previous damage.

Why you can't compare two calls

One client says:

“They opened it for me in a few minutes.”

But his door could simply be slammed. Another client's mechanism is physically faulty. These are completely different tasks.

Why a specialist can change his work plan

During the diagnostic process, it may turn out that the initially suspected cause was different. It is normal for the technician to adjust the approach to avoid unnecessary damage.

Very fast does not always mean very professional. It is more important for the client to gain access with minimal reasonable damage than to gain a few minutes at the cost of a damaged door.
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