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Why a complex lock may require more emergency work - and that's okay

Let's call the client Mikhail. He had a mechanism of increased complexity installed. When the key was lost, Mikhail expected: But the design of the system…

The client's name has been changed.

Let's call the client Mikhail. He had a mechanism of increased complexity installed. When the key was lost, Mikhail expected:

“A professional should quickly open any lock.”

But the design of the system affects the labor intensity regardless of the experience of the master. One of the materials provided describes a complex lever mechanism with a large number of internal elements and notes that working with such systems requires specialized tools and much more time.

Why speed cannot be compared directly

Phrase:

“They opened the door for my neighbor in three minutes”

by itself says nothing. The neighbor might have:

  • slammed door;
  • another lock;
  • other malfunction.

Yours is a completely different design.

Why an experienced master sometimes works slower

Because the task may not be: open as quickly as possible, and: restore access with minimal damage. Rushing can worsen the result.

Things to ask before you start

Not:

“Why is it taking so long?”

A:

“What is the priority now - to save the mechanism or will it need to be replaced?”

This is how the client understands the logic of the work.

Working time depends on the task. Fast execution is only good if it does not come at the expense of unnecessary damage.
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