The last set of keys to the apartment is lost - how to get home?

The client's name has been changed.

Let's call the client Elena. She returned home and only at the door she discovered that there were no keys in her bag. There is no spare set left either. First wish:

“Maybe I can get in through a window or balcony somehow?”

It's not worth the risk.

First make sure the keys are really lost

It is useful to calmly restore the last actions:

• where the key was last used;
• did he stay in the car;
• is it in another pocket;
• whether it was left in the office;
• does a relative have a kit?

If the keys cannot be found, the issue of restoring access is resolved next.

Why you shouldn't climb through a balcony or window

Even if it seems technically possible, the risk of falling is not comparable to the cost of calling a technician. Particularly dangerous are attempts to move between:

• balconies;
• windows;
• fire escapes.

Emergency door opening is a technical task. Don't turn it into a risk to your life.

What to tell the master

It’s useful to say right away:

• the door simply slammed or was locked with a key;
• how many locks are closed;
• what type of door is installed;
• is there a photo of the lock;
• where the documents are located.

Why is access permission checked?

A specialist should not open an apartment just because a person stands in front of the door and says that he lives here. Confirmation of legal access may be required prior to operation.

The specific confirmation method depends on the situation.

After opening the second question arises

If the keys are lost, and not just forgotten inside the apartment, it is worth considering:

could a key found by someone be associated with your address?

If so, it makes sense to discuss changing access. In a cylinder system, this often does not require replacing the entire lock.